Draft — pending review by US counsel. These terms are written against US law and describe how the Service actually behaves. They have not yet been reviewed by a licensed attorney and should be confirmed before being relied upon in a dispute.
These Terms of Service (the “Terms”) are an agreement between you and the operator of Smart Longevity (“we”, “us”) covering your use of Smart Longevity at smartlongevity.us and all of its sections, tools, calculators and materials (the “Service”). By creating an account or using the Service you accept these Terms and our Privacy Policy. If you do not accept them, please do not use the Service.
1. What the Service is — and what it is not
1.1. Smart Longevity is an educational and informational service. Its articles, glossary, calculators and estimates are provided for general information.
1.2. It is not medical care. Nothing here is a diagnosis, a treatment recommendation, a prescription, or a physician's opinion. We do not practice medicine and we do not provide medical services. Using the Service does not create a physician–patient relationship.
1.3. Talk to a qualified clinician before making decisions about your health, and never disregard or delay professional advice because of something you read here.
1.4. The calculators implement published formulas and show their sources. They produce estimates, not measurements, and estimates can be wrong for any individual.
2. Eligibility and your account
2.1. You must be at least 18 years old to use the Service.
2.2. Keep your password to yourself. You are responsible for activity under your account; tell us promptly at info@smartlongevity.us if you believe it has been used without your permission.
2.3. You can delete your account at any time from your profile. Deletion removes your account and the data attached to it, as described in the Privacy Policy.
3. Free and paid access
3.1. Articles, the glossary, every calculator's page and methodology, and the clinic map are free.
3.2. A paid plan opens the calculations themselves, biological-age models, PDF reports and additional features. What each plan includes is shown on the pricing page at the time you subscribe.
4. Subscriptions, automatic renewal, cancellation and refunds
4.1. Paid plans renew automatically at the price and interval shown when you subscribe, until you cancel. We tell you the amount and the interval before you pay, and again in the confirmation email we send after payment.
4.2. You can cancel at any time, in one click, from your profile — no email, no phone call, no retention conversation. Cancellation turns off the next renewal.
4.3. Cancelling does not take away what you have paid for. Your access continues to the end of the period already paid, and the plan simply does not renew after that.
4.4. Refunds: within 14 days of a payment, on request, no questions asked. Write to info@smartlongevity.us.
4.5. Payments are processed by Stripe. We never receive or store your card number.
4.6. If we change the price of a plan, the change applies only to renewals after we have told you, and you can cancel before it takes effect.
5. Your content
5.1. What you write — profile text, reactions, ratings, messages — stays yours. We claim no ownership of it.
5.2. You give us a non-exclusive, worldwide, royalty-free licence to host, store and display that content for the purpose of operating the Service, and to display any public parts of your profile in the way your own visibility settings allow. This licence exists so the Service can show your content to the people you intend; it ends when you delete the content or your account, except for copies already in routine backups, which age out on their normal rotation.
5.3. We do not sell your content and we do not license it to third parties for their own purposes.
5.4. You confirm that you have the right to post what you post, and that it does not infringe anyone else's rights.
6. Acceptable use
Please do not: interfere with the operation of the Service; attempt to gain access you were not granted; scrape it in bulk by automated means; post unlawful, harassing or deliberately misleading content; impersonate another person; or use the Service to give medical advice to others.
7. Our content
The Service, its design, code, databases, texts and calculators are ours or our licensors'. Read them, use them, cite them — but do not republish them wholesale without permission.
8. Suspension and termination
8.1. We may suspend or close an account that breaches these Terms, or where required by law. Except in cases of clear abuse or a legal obligation, we will tell you why and give you a chance to respond.
8.2. If we close a paid account for a reason other than your breach, we refund the unused part of the period you paid for.
8.3. You may close your account at any time, for any reason, from your profile.
9. Disclaimers
9.1. The Service is provided “as is” and “as available”. We do not warrant that it will be uninterrupted, error-free, or fit for any particular purpose.
9.2. Some states do not allow the exclusion of certain warranties, so parts of this section may not apply to you.
10. Limitation of liability
10.1. To the extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or lost data, arising from your use of the Service.
10.2. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the twelve months before the claim, or $100.
10.3. Nothing in these Terms limits liability for fraud, for wilful misconduct, or for personal injury or death caused by our negligence, and nothing limits any right you have that cannot be waived under applicable law.
11. Indemnity
If someone brings a claim against us because of content you posted or because you used the Service in breach of these Terms, you agree to cover our reasonable costs of defending it. This does not apply to claims arising from our own conduct.
12. Changes to these Terms
12.1. We may update these Terms. The version date at the top always shows the current text.
12.2. For material changes we will give you notice — by email or a clear notice on the Site — at least 30 days before they take effect, and they will apply only going forward. If you do not accept a change, you may close your account before it takes effect and we will refund the unused part of any period you have paid for.
13. Governing law and disputes
13.1. These Terms are governed by the laws of the state in which the operator is established, without regard to its conflict-of-laws rules.
13.2. Let us try to sort it out first: write to info@smartlongevity.us and we will make a genuine attempt to resolve the matter within 30 days.
13.3. If that fails, disputes will be resolved in the state or federal courts of the operator's state, and both of us consent to that venue. Nothing here prevents either of us from bringing a claim in small-claims court, or you from reporting a concern to a government agency.
14. Miscellaneous
14.1. If any provision is held unenforceable, the rest remains in force.
14.2. These Terms, together with the Privacy Policy and the Consumer Health Data Privacy Policy, are the entire agreement between us about the Service.
14.3. Questions: info@smartlongevity.us